The Google Nest smart display couldn’t complete the command to set the timer.
what you need to know
- Setting timers on Google Assistant-powered smart displays currently seems to be broken.
- Google has acknowledged the problem and promised to release a fix as soon as possible.
- At first, the Assistant seemed to recognize the command to set the timer, but couldn’t complete the task.
If you’ve been having trouble trying to use Google Assistant to set a timer on Google’s best smart display lately, you’re not alone. Some users have reported issues with the Google Nest Hub’s timer.
Some Nest Hub users are having trouble using Assistant to request the timer on the smart display. Derek Lee of Android Central was able to use the feature on his Nest Hub for the first time, but it failed. Phil Nickinson of Digital Trends also expressed his disappointment on Twitter.
— Phil (@philnickinson) January 11, 2022
Google’s digital assistant responded with “sorry, I don’t know how to help” after asking the assistant to set a timer on his Nest Hub. Instead, Assistant suggested he could try something else, manually setting the timer with a few buttons.
Hitting the appropriate button finally did the job, but only after a nasty glitch. Android Central reached out to Google for comment, but the company was not immediately contacted at the time of writing.
Meanwhile, Android Police cited an unnamed representative as saying that Google has confirmed the issue. Also, the search giant is apparently working on a fix and will be rolling out soon.
Nikinson also tweeted an update on his predicament, suggesting the issue has been resolved, at least in his case. However, for others, the problem may still exist, and Google has not publicly announced a solution.
Nest Hub (2nd generation)
$60 at Best Buy $60 at Walmart
Google’s second-generation Nest Hub smart display features a 7-inch display and far-field microphone that lets Google Assistant hear you from across the room, making it easy to control your smart home products.